NHS Arden & GEM National Referral Support Service

GIDS is no longer accepting referrals onto our service.
Find information about the national referral system >>.

Seeking support in difficult times

Seeking support in difficult times

We know that young people are experiencing uncertainty about the future of care at the moment. There is also currently a great deal of unsupportive coverage about trans lives in the media and online. Many young people and their families are experiencing particular distress and sadly in some cases hostility at the moment. We have gathered some sources of support below.

If you need immediate help, please visit our ‘Urgent help’ page.

If it isn’t an emergency, you can report any hate crime by calling the police on 101 or by filling in an online form at report-it.org.uk

For general advice about bullying

For parents: Helping Children Deal with Bullying & Cyberbullying | NSPCC
This website provides information and support regarding hate crime

For kids: Bullying and advice on coping and making it stop | Childline

Sources of support

Please note that we aren’t affiliated with any of the services listed below. We recommend that you and your family do your own due diligence before fully engaging with any individual organisation.


There are many support groups locally and nationally for LGBTQI+ young people, and new organisation are being established all the time. The Gender Identity Research and Education Society (GIRES) runs ‘Tranzwiki’, an online database of these groups. Visit the Tranzwiki website.

This may be a helpful platform for you to explore what is available within your local community.


Childline is a free, private and confidential service where you can talk about anything.
0800 1111
Childline | Childline


Galop supports LGBT+ people who have experienced abuse and violence.
0800 999 5428
Galop – the LGBT+ anti-abuse charity

LGBT Foundation

LGBT Foundation is a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans communities.
Their helpline is open – 9am-9pm, 03453303030
LGBT Foundation – Home

Mindline Trans+

Mindline Trans+ is an emotional and mental health support helpline for anyone identifying as transgender, non-binary, genderfluid, as well as family members, friends, colleagues and carers.
Mindline Trans+ – Trans+ emotional support helpline


MindOut is a mental health service run by and for lesbian, gay, bisexual, trans, and queer people. They have a live chat on their website.
MindOut | Mental Health Charity for LGBTQ community

The Proud Trust

The Proud Trust offers free digital support for LGBT+ young people. You can chat to youth workers on the Proud Connections Live Chat.
Proud Connections – The Proud Trust


You can talk to Samaritans about anything, day or night – they’ll listen.
116 123
Samaritans | Every life lost to suicide is a tragedy | Here to listen


Switchboard is an LGBT+ Helpline. They are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being.
0300 330 0630

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